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About Feelunique

Founded in 2005, now part of the SEPHORA Group, FeelUnique is a fast growing beauty e commerce platform , offering 1.3 million active customers over 35,000 makeup, skincare, haircare, fragrance and electrical products from more than 800 established, niche, independent and challenger brands.
Feelunique.com ships more than 18,000 products every day.

FeelUnique and ITinSell

ITinSell’s solution enabled a better insight into untracked delivery service and also provided FeelUnique customers with timely updates on the progress of untracked deliveries. A new feature especially designed for FeelUnique to provide a reassuring ‘tracked’ style experience for untracked parcel deliveries.

58 %
of customers consulted their delivery tracking pages
30 %
Customer feedback & delivery ratings
With ITinSell, we’ve been able to collect a lot of data essential to optimize our logistics and obtain up to 30% feedback from customers
Craig Wheeler
Operations Director Feelunique